Description
Keep information safe, accurate, and confidential
Care workers deal with sensitive personal information every day. Handling this information correctly is essential to maintaining confidentiality, protecting individuals’ rights, and complying with the law.
This e-learning course, part of the Care Certificate standards, introduces learners to the principles of handling information in health and social care. It explains why accurate record-keeping is vital, how to store and share information safely, and the responsibilities of care staff when dealing with confidential data.
The course is suitable for all health and social care staff, including care workers, healthcare assistants, and support staff in hospitals, care homes, and community settings.
Key topics include:
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The importance of accurate record-keeping in care
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Confidentiality and individuals’ rights to privacy
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Legal and regulatory requirements for handling information
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Safe storage and disposal of records
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Sharing information appropriately and securely
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Understanding data protection in a care setting
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Roles and responsibilities of care workers in handling information
By completing this course, learners will understand how to handle information responsibly and safely, supporting both good care practice and legal compliance.
✅ Part of the Care Certificate training suite
✅ Essential for confidentiality and data protection in care
✅ Supports safe and accurate record-keeping
Good care depends on safe, accurate, and confidential information.
