Description
Protecting rights, ensuring safety, upholding care
Every care worker has a legal and moral duty to act in the best interests of the people they support. This duty of care underpins all health and social care practice, ensuring individuals are kept safe, treated fairly, and protected from harm.
This e-learning course, part of the Care Certificate standards, introduces learners to the meaning of duty of care and how it applies in daily practice. It explores the responsibilities of care staff, the challenges they may face, and how to respond appropriately when conflicts arise.
The course is suitable for all health and social care staff, including new care workers, healthcare assistants, and support workers across care homes, hospitals, and community settings.
Key topics include:
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What “duty of care” means in health and social care
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The responsibilities of care workers towards individuals, colleagues, and employers
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How duty of care supports safe practice and protects rights
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Managing conflicts and difficult situations in care
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Handling complaints fairly and effectively
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Where to seek advice and support when facing dilemmas
By completing this course, learners will understand their responsibilities under duty of care and how to apply them to provide safe, respectful, and ethical care.
✅ Part of the Care Certificate training suite
✅ Essential for protecting individuals and upholding safe practice
✅ Builds confidence in managing conflicts and concerns
Safe, ethical, and respectful care starts with duty of care.
