Description
Be event-ready — build confidence in keeping crowds safe.
This qualification introduces learners to the principles of spectator safety and prepares them for working or volunteering at events, stadiums, festivals, and other public gatherings. It develops awareness of the key issues involved in keeping spectators safe, ensuring compliance with best practice and safety legislation.
The course provides essential knowledge for anyone considering a role in the events and security industry, covering the responsibilities of stewards, communication with the public, and responding appropriately to incidents.
Course Structure
-
Duration: 1 day (typically 6–7 hours)
-
Delivery: Classroom-based or virtual learning
-
Level: Highfield Level 1 Award (Awareness of Spectator Safety)
Course Content
Learners will cover:
-
The role of a steward in ensuring spectator safety
-
Effective communication and customer service at events
-
Identifying and responding to risks, hazards, and emergencies
-
Crowd management principles
-
Health, safety, and emergency procedures at venues
Assessment
-
Multiple-choice test at the end of the course
Certification
Successful candidates will receive a Highfield Level 1 Award in Awareness of Spectator Safety, a widely recognised qualification for entry into the spectator safety and events industry.
Who is this course for?
-
Individuals seeking work as stewards at sports, music, or entertainment venues
-
Volunteers supporting community or cultural events
-
Anyone beginning a career in spectator or event safety
Progression Pathway
This qualification is the ideal first step into spectator safety training. Learners who successfully complete this course may progress to the:
-
Level 2 Award in Understanding Stewarding at Spectator Events
-
Level 2 Award in Spectator Safety
These higher-level qualifications are designed for those seeking ongoing or formal employment in the events and security industry, including supervisory or senior stewarding roles.





