Description
Develop confident communication skills for better teamwork and service
Introduction to CommunicationÂ
Good communication is the foundation of every successful workplace. This engaging e-learning course introduces learners to the principles of effective communication and how to apply them in professional settings.
The course is designed to help staff at all levels improve the way they share information, interact with colleagues, and build stronger working relationships.
Key topics include:
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The importance of clear and accurate communication
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Different forms of communication (verbal, non-verbal, and written)
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Active listening and questioning techniques
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Overcoming barriers to communication
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Adapting communication styles for different audiences
Through interactive activities and practical scenarios, learners will develop the skills to communicate more confidently and effectively, helping to improve teamwork, customer service, and workplace efficiency.
✅ Practical, real-world examples
✅ Accessible online learning – study anytime, anywhere
✅ Ideal for staff training, personal development, and customer-facing roles
Strengthen workplace relationships and create a positive communication culture.
