Description
Step into events safety — your first move toward a career in stewarding
This entry-level qualification provides learners with the knowledge and awareness required to work as a steward at spectator events such as sports fixtures, concerts, festivals, and public gatherings.
The course introduces the responsibilities of stewards in supporting crowd safety, delivering excellent customer service, and responding appropriately to potential incidents or emergencies. It builds a foundation of understanding for anyone new to the industry and considering future progression to formal spectator safety qualifications.
Course Structure
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Duration: 1 day (typically 6–7 hours)
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Delivery: Classroom-based or virtual learning
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Level: Highfield Level 1 Award (Understanding Stewarding at Spectator Events)
Course Content
Learners will cover:
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The role of a steward at spectator events
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Effective communication and customer service
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Identifying risks and hazards in crowded environments
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Responding to emergencies and incidents appropriately
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Health, safety, and welfare responsibilities at events
Assessment
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Multiple-choice test at the end of the course
Certification
On successful completion, learners will achieve the Highfield Level 1 Award in Understanding Stewarding at Spectator Events, providing the knowledge and awareness required to support safe and enjoyable spectator experiences.
Who is this course for?
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Individuals considering a career in events or spectator safety
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Volunteers working at community, cultural, or sports events
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New entrants to the security and crowd management industry
Progression Pathway
This course is an excellent entry point into the spectator safety sector. Learners may progress to:
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Highfield Level 2 Award in Spectator Safety – suitable for those seeking formal stewarding employment
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Higher-level qualifications in spectator and event safety – leading to supervisory roles and senior positions in crowd management
