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Highfield Level 2 Diploma in Team Leading (RQF)
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Course Information

Brief Summary:

Develop foundational team-leading skills with the Highfield Level 2 Diploma in Team Leading (RQF), ideal for those beginning their leadership journey in any sector.

Course Overview:

The Highfield Level 2 Diploma in Team Leading (RQF) is designed to equip learners with the essential knowledge and competencies needed for team-leading roles. This qualification meets the requirements of the SASE Intermediate Apprenticeship in Team Leading but can also be pursued independently. Through practical skills and theoretical knowledge, this course prepares learners to lead and manage teams effectively, fostering productivity and personal growth within a variety of workplace environments.

What is this course about?

This course provides a solid foundation in team-leading skills, enabling new team leaders to perform their roles confidently and competently. Covering key areas such as team management, personal performance, and business understanding, the course prepares learners to support their teams and contribute positively to their organizations. Additional units include topics such as participating in projects, contributing to meetings, and resolving customer service issues, ensuring well-rounded skill development.

Training content and objectives:

  • Develop core skills in leading and managing a team
  • Improve personal performance and promote ongoing development
  • Gain an understanding of business fundamentals to support team and organizational goals


Who is this course for?

Target Audience: New or aspiring team leaders in any industry seeking a structured approach to team-leading skills Eligibility Criteria: Suitable for individuals new to team-leading roles or those in need of a recognized qualification to support their professional growth

Course Objectives:

  • Build key competencies in team management, communication, and personal development
  • Strengthen the ability to contribute effectively to team projects and meetings
  • Develop skills in customer service problem-solving to handle common workplace challenges
  • Acquire foundational business knowledge to support team alignment with organizational objectives


What will I learn?

  • Leading and Managing a Team: Techniques for effective team guidance and motivation
  • Managing Personal Performance: Strategies for ongoing professional and personal growth
  • Understanding Business: Core knowledge to navigate team and organizational dynamics
  • Project Participation: Skills to contribute meaningfully to team projects
  • Meeting Contributions: Tools to communicate effectively and add value in meetings
  • Customer Service Problem-Solving: Techniques for handling customer service issues efficiently
This qualification prepares new team leaders to navigate their roles successfully, contributing to both personal achievement and organizational success.

Duration

Total Qualification Time: 400

Assessment and Certification

  • Method of assessment: Portfolio of Evidence
  • Awarding body: Highfield Qualifications

Brief Summary:

Develop foundational team-leading skills with the Highfield Level 2 Diploma in Team Leading (RQF), ideal for those beginning their leadership journey in any sector.

Course Overview:

The Highfield Level 2 Diploma in Team Leading (RQF) is designed to equip learners with the essential knowledge and competencies needed for team-leading roles. This qualification meets the requirements of the SASE Intermediate Apprenticeship in Team Leading but can also be pursued independently. Through practical skills and theoretical knowledge, this course prepares learners to lead and manage teams effectively, fostering productivity and personal growth within a variety of workplace environments.

What is this course about?

This course provides a solid foundation in team-leading skills, enabling new team leaders to perform their roles confidently and competently. Covering key areas such as team management, personal performance, and business understanding, the course prepares learners to support their teams and contribute positively to their organizations. Additional units include topics such as participating in projects, contributing to meetings, and resolving customer service issues, ensuring well-rounded skill development.

Training content and objectives:

  • Develop core skills in leading and managing a team
  • Improve personal performance and promote ongoing development
  • Gain an understanding of business fundamentals to support team and organizational goals


Who is this course for?

Target Audience: New or aspiring team leaders in any industry seeking a structured approach to team-leading skills Eligibility Criteria: Suitable for individuals new to team-leading roles or those in need of a recognized qualification to support their professional growth

Course Objectives:

  • Build key competencies in team management, communication, and personal development
  • Strengthen the ability to contribute effectively to team projects and meetings
  • Develop skills in customer service problem-solving to handle common workplace challenges
  • Acquire foundational business knowledge to support team alignment with organizational objectives


What will I learn?

  • Leading and Managing a Team: Techniques for effective team guidance and motivation
  • Managing Personal Performance: Strategies for ongoing professional and personal growth
  • Understanding Business: Core knowledge to navigate team and organizational dynamics
  • Project Participation: Skills to contribute meaningfully to team projects
  • Meeting Contributions: Tools to communicate effectively and add value in meetings
  • Customer Service Problem-Solving: Techniques for handling customer service issues efficiently
This qualification prepares new team leaders to navigate their roles successfully, contributing to both personal achievement and organizational success.

Additional Information

Duration

Total Qualification Time: 400

Assessment and Certification

  • Method of assessment: Portfolio of Evidence
  • Awarding body: Highfield Qualifications

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Highfield Level 2 Diploma in Team Leading (RQF)
Duration: 25 days (201 hours)Delivery Method: Onsite
£275.00
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